How accessible is the vineyard?
If you are anybody within your party has any additional access and mobility requirements, please let us know in advance, so we can support you in your requirements. Ridgeview has step free access across the estate including the vineyard, winery shop, tasting rooms, restaurant, bar and bathrooms.
We also have dedicated disabled parking bays. Please contact us by emailing prior to your visit [email protected]Â or call us on Tel: +(44) 01444 242040.
How long do tours take?
On average our tours take one and a half hours allowing plenty of time to enjoy our beautiful vineyard from The Rows & Vine restaurant afterwards if you wish.
Is there an age restriction on tours & tastings?
Under 18s are not permitted on tours due to health and safety reasons. However, children under the age of 18 are welcome in our restaurant, The Rows & Vine as long as they are accompanied by adults throughout the visit.
Can I cancel my tour booking?
Tours & Tastings tickets are non-refundable. You can reschedule your tour once. However, we must have at least two weeks’ notice to do so, otherwise your booking will not be eligible for rescheduling.
Ridgeview host tours year-round. In the case of extreme weather conditions, we may cancel an event for safety reasons and in this instance a full refund or alternative date will be offered. Ridgeview reserves the right to postpone tours as required. For full T&C’s please click here.
Can I book a tour over the phone?
The quickest and simplest way to book one or our tours and see live availability is via our website. If you are having any issues, please email [email protected]
Can I book a private tour and tasting?
Yes, we welcome private tours. Please email [email protected] who will be able to advise you on your options and any T&C’s.